Terms & Conditions

Please read the terms and conditions (“Terms and Conditions”) set out below carefully before ordering any Goods or Services from this Website. By ordering any Goods or Services from this Website, by phone, or by our mobile applications, you agree to be bound by these Terms and Conditions.

Section 1: Introduction:

The domain name hereinafter referred to as "Website") is owned by VBSC Gmbh a company with its registered office at Enikerweg 20, 6330 Cham, Switzerland (hereinafter referred to as Happynomie").

Section 2: Definitions:

2.1. “Agreement” is a reference to these Terms and Conditions, any order, form and payment instructions provided to you;

2.2. “Privacy Policy” means the policy displayed on our Website which details how we collect and store your personal data;

2.3. “you”, “your” and “yours” are references to you, the person accessing this Website and ordering any Goods or Services from the Website or from any other channel provided by Happynomie

2.4. “we”, “us”, “our”, and ” Happynomie ” are references to Happynomie team & partners;

2.5. “Goods”, “Items” « products » is a reference to any goods which we may offer for sale from our Website;

2.6. “Service” or “Services” is a reference to any service which we may supply and which you may request via our Website;

2.7. “Participating supplier” is a third party, which has agreed to co-operate with us to prepare and/or deliver the Goods or Services.

2.8. “Website” is a reference to our Website  on which we offer our Goods or Services.

Section 3: Ordering

3.1. Any contract for the supply of Goods or Services from this website contact is between you and Happynomie. You agree to take particular care when providing us with your details and warrant that these details are accurate and complete at the time of ordering. You also warrant that the credit or debit card details that you provide are for your own credit or debit card and that you have sufficient funds to make the payment.

3.2. Goods and Services purchased from this Website are intended for your use only and you warrant that any Goods purchased by you are not for resale and that you are acting as principal only and not as agent for another party when receiving the Services.

3.3. Please note that some of our Goods may be suitable for certain age ranges only. You should check that the product you are ordering is suitable for the intended recipient.

3.4. When ordering from this Website you may be required to provide a phone number, e-mail address and password. You must ensure that you keep the combination of these details secure and do not provide this information to a third party.

3.5. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.

3.6. Any order that you place with us is subject to product availability, delivery capacity and acceptance by us and the Participating Suppliers. When you place your order online, we will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your order details. You must inform us immediately if any details are incorrect. The fact that you receive an automatic confirmation does not necessarily mean that either we or the Participating Suppliers will be able to fill your order. Once we have sent the confirmation email we will check availability and delivery capacity.

3.7. If the ordered Food is available, Happynomie will accept the contract and confirm by email.

3.8. The confirmation message/email will specify items ordered along with a receipt of payment.

3.9. If the Goods or Services are not available, we will also let you know by email or text message (SMS, whatsapp) or phone call.

Section 4: Prices and Payment

4.1. You agree to take particular care when providing us with your details and warrant that these details are accurate and complete at the time of ordering. You also warrant that the credit or debit card details that you provide are for your own credit or debit card and that you have sufficient funds to make the payment.

4.2. All prices listed on the Website are correct at the time of publication & we reserve the right to alter the Goods or Services available for sale on the Website.

4.3. The total price for Goods or Services ordered, including potential delivery charges and other charges, will be displayed on the Website when you place your order. Full payment must be made for all Goods dispatched. Payment has to be made by online e.g. net banking, credit or debit card or by cash on delivery (if available) for Goods. Other Goods & Services can be subject to a separate estimate, contract & payment terms.

4.5. In case of online payment, you must pay for your order before it is delivered. Our website is integrated with 3rd party payment gateways. We do not store any card or banking details on our website. For privacy policies and terms and condition, please refer to the relevant payment gateway’s website.

Section 5: Delivery

5.1. Delivery periods quoted at the time of ordering will be subject to confirmation. Goods will be made ready for pick up at our address or delivered to the address designated by you at the time of ordering.

5.2. In case of a late pick up or delivery, we will sms or call to offer alternative solutions.

5.3. All risk in the Goods shall pass to you upon delivery.

5.4. If you fail to accept delivery of Goods at the time they are ready for delivery, or we are unable to deliver at the nominated time due to your failure to provide appropriate instructions, then such goods shall be deemed to have been delivered to you and all risk and responsibility in relation to such goods shall pass to you.

5.5. The delivery of the items ordered will be attempted only ONCE at the address as provided. In the event the delivery is not executed due to any reason whatsoever, the order shall be considered complete, and re-delivery or a refund will not be an option. The order will be deemed executed and delivered in the following events:

Wrong address

Recipient not available at premises

Premises locked

Unreachable or incorrect phone number of recipient

Recipient refused the products.

Delivered the product at the gate / reception / neighborhood of the premises

Restricted entry of premises

Section 6: Cancellation:

Please refer to cancellation policy on our website.

Section 7: Linked Sites:

There may be a number of links on our Website to third party Websites which may be of interest to you. We do not represent the quality of the Goods or Services provided by such third parties nor do we have any control over the content or availability of such sites. We cannot accept any responsibility for the content of third party Websites or the Services or Goods that they may provide to you.

Section 8: Complaints

We take complaints very seriously and aim to respond within 12 business hours. All complaints should be addressed to, and we assure to assist if reported within 24 hours of delivery. Kindly note that the images displayed on the website are indicative in nature. Actual product may vary in shape or design as per the availability.

Section 9: Limitation of Liability

9.1. Great care has been taken to ensure that the information available on this Website is correct and error free. We apologize for any errors or omissions that may have occurred. Therefore, we do not make any warranty whatsoever, whether express or implied, relating to its accuracy.

9.2. By accepting these terms of use, you agree to relieve us from any liability whatsoever arising from your use of information from any third party, or your use of any third party website.

9.3. We disclaim any and all liability to you for the supply of the Goods and Services to the fullest extent permissible under applicable law. This does not affect your statutory rights as a consumer. If we are found liable for any loss or damage to you such liability is limited to the amount you have paid for the relevant Goods or Services. We cannot accept any liability for any loss, damage or expense, including any direct or indirect loss.

9.4. We do not accept any liability for any delays, failures, errors or omissions or loss of information, viruses or other contamination or destructive properties transmitted to you or your computer system via our Website.

9.5. We shall not be held liable for any failure or delay in performing Services or delivering Goods arising owing to reasons beyond our control.

9.6. The products sold by us are provided for private domestic and consumer use only. Accordingly, we do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the Website or for any products or services purchased from us.

9.7. We have taken all reasonable steps to prevent Internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers or those of third parties.

9.8. Offers are subject to Happynomie discretion and may be withdrawn at any time and without notice.

Section 10: General

10.1. All prices are in Swiss Francs.

10.2. We may subcontract any part or parts of the Services or Goods that we provide to you from time to time without your consent or any requirement to notify you.

10.3. We may alter or vary the Terms and Conditions at any time without notice to you.

10.4. Payment must be made at the time of placing order by bank transfer, credit / debit card or at the time of delivery by cash (if available). Failure to pay on time will result in the cancellation of your order.

10.5. Please do not collect or harvest any personally identifiable information from the website, use communication systems provided by the website for any commercial solicitation purposes, solicit for any reason whatsoever any users of the website with respect to their submissions to the website, or publish or distribute any vouchers or codes in connection with the website, or scrape or hack the website.

10.6. The Terms and Conditions together with the Privacy Policy, any order form and payment instructions constitute the entire agreement between you and us. No other terms whether expressed or implied shall form part of this Agreement. In the event of any conflict between these Terms and Conditions and any other term or provision on the Website, these Terms and Conditions shall prevail.

10.7. If any term or condition of our Agreement shall be deemed invalid, illegal or unenforceable, the parties hereby agree that such term or condition shall be deemed to be deleted and the remainder of the Agreement shall continue in force without such term or condition.

10.8. These Terms and Conditions and our Agreement shall be governed by and construed in accordance with the laws of Switzerland. The parties hereto submit to the exclusive jurisdiction of the courts of Switzerland.The place of jurisdiction shall be exclusively in Zug.

10.10. No delay or failure on our part to enforce our rights or remedies under the Agreement shall constitute a waiver on our part of such rights or remedies unless such waiver is confirmed in writing.

10.11. These Terms and Conditions and a contract (and all non-contractual obligations arising out of or connected to them) shall be governed and construed in accordance with Swiss Laws. Both we and you hereby submit to the non-exclusive jurisdiction of the Swiss Courts. All dealings, correspondence and contacts between us shall be made or conducted in the English, French, German or Spanish language.

10.12 As agreed after making a payment I understand that Happynomie can send transactional and promotional messages on my registered phone number.